{"id":947,"date":"2026-06-04T11:27:17","date_gmt":"2026-06-04T11:27:17","guid":{"rendered":"https:\/\/libreriadidattica.com\/?page_id=947"},"modified":"2026-06-04T18:32:39","modified_gmt":"2026-06-04T18:32:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/libreriadidattica.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"bde-section-947-119 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-947-120 bde-columns\"><div class=\"bde-column-947-121 bde-column\">\n  \n  \n\t\n\n\n\n<h2 class=\"bde-heading-947-122 bde-heading\">\nDomande frequenti\n<\/h2><div class=\"bde-text-947-123 bde-text\">\nQui trovi le risposte alle domande pi\u00f9 comuni sui nostri prodotti, ordini, pagamenti e spedizioni.<br>Se non trovi ci\u00f2 che cerchi, contattaci: saremo felici di aiutarti.\n<\/div>\n<\/div><div class=\"bde-column-947-125 bde-column\">\n  \n  \n\t\n\n\n\n<img decoding=\"async\" class=\"bde-image2-947-126 bde-image2\" src=\"https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq.webp\" alt=\"Faq\" loading=\"lazy\" srcset=\"https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq.webp 1536w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq-300x200.webp 300w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq-1024x683.webp 1024w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq-768x512.webp 768w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq-18x12.webp 18w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2026\/06\/Faq-600x400.webp 600w\" sizes=\"(max-width: 1536px) 100vw, 1536px\">\n<\/div><\/div><\/div>\n<\/section><section class=\"bde-section-947-237 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-div-947-322 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-accordion-947-323 bde-accordion bde-accordion--bordered\"><div class=\"bde-accordion__content-wrapper-947-324 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-324\" aria-controls=\"accordion-panel-324\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >1. Come posso trovare un libro?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-324\" aria-labelledby=\"accordion-button-324\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-326 bde-text\">\nPuoi utilizzare la barra di ricerca presente nel Catalogo Generale inserendo titolo, ISBN, materia, autore o casa editrice. In alternativa puoi navigare direttamente nelle sezioni dedicate ai diversi gradi scolastici.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-334 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-334\" aria-controls=\"accordion-panel-334\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >2. Come posso acquistare un libro?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-334\" aria-labelledby=\"accordion-button-334\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-335 bde-text\">\nAggiungi i prodotti al carrello e completa l\u2019acquisto seguendo la procedura guidata. Prima della conferma potrai verificare il riepilogo dell\u2019ordine, i costi di spedizione e il metodo di pagamento scelto.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-336 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-336\" aria-controls=\"accordion-panel-336\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >3. Dove trovo le informazioni sui prodotti?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-336\" aria-labelledby=\"accordion-button-336\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-337 bde-text\">\nOgni libro \u00e8 accompagnato da una scheda prodotto con le principali informazioni disponibili, come titolo, editore, ISBN, prezzo e altre caratteristiche utili per l\u2019acquisto.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-338 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-338\" aria-controls=\"accordion-panel-338\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >4. Quali metodi di pagamento accettate?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-338\" aria-labelledby=\"accordion-button-338\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-947-352 bde-rich-text breakdance-rich-text-styles\">\n<p>Accettiamo carte di credito e debito tramite Stripe e PayPal. Per maggiori informazioni consulta la pagina <a href=\"https:\/\/libreriadidattica.com\/en\/pagamenti\/\"><strong data-start=\"1002\" data-end=\"1015\">Pagamenti<\/strong>.<\/a><\/p>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-340 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-340\" aria-controls=\"accordion-panel-340\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >5. Posso richiedere la fattura?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-340\" aria-labelledby=\"accordion-button-340\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-341 bde-text\">\nS\u00ec. Durante il checkout puoi inserire la Partita IVA e, se necessario, ulteriori dati per la fatturazione come ragione sociale, codice destinatario o PEC negli appositi campi della sezione fatturazione.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-342 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-342\" aria-controls=\"accordion-panel-342\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >6. Posso spedire il mio ordine a un indirizzo diverso dal mio?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-342\" aria-labelledby=\"accordion-button-342\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-343 bde-text\">\nS\u00ec. Durante la procedura di acquisto puoi indicare un indirizzo di consegna differente da quello di fatturazione.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-344 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-344\" aria-controls=\"accordion-panel-344\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >7. In quanto tempo ricever\u00f2 il mio ordine?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-344\" aria-labelledby=\"accordion-button-344\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-947-353 bde-rich-text breakdance-rich-text-styles\">\n<p data-start=\"1478\" data-end=\"1668\">I tempi di consegna dipendono dalla disponibilit\u00e0 dei prodotti ordinati e dalla destinazione della spedizione. Tutte le informazioni dettagliate sono disponibili nella pagina <a href=\"https:\/\/libreriadidattica.com\/en\/spedizioni\/\"><strong data-start=\"1653\" data-end=\"1667\">Spedizioni<\/strong>.<\/a><\/p>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-346 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-346\" aria-controls=\"accordion-panel-346\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >8. Come posso controllare lo stato del mio ordine?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-346\" aria-labelledby=\"accordion-button-346\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-347 bde-text\">\nDopo l\u2019acquisto riceverai aggiornamenti via email sullo stato dell\u2019ordine. Se hai creato un account, potrai consultare lo storico e i dettagli dei tuoi acquisti accedendo alla tua area personale.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-348 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-348\" aria-controls=\"accordion-panel-348\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >9. Posso annullare un ordine?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-348\" aria-labelledby=\"accordion-button-348\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-349 bde-text\">\n\u00c8 possibile richiedere l\u2019annullamento di un ordine finch\u00e9 non \u00e8 stato affidato al corriere per la spedizione. Ti consigliamo di contattarci il prima possibile per verificare lo stato dell\u2019ordine.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-350 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-350\" aria-controls=\"accordion-panel-350\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >10. Cosa succede se un prodotto non \u00e8 pi\u00f9 disponibile?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-350\" aria-labelledby=\"accordion-button-350\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-351 bde-text\">\nSe un articolo ordinato dovesse risultare non pi\u00f9 reperibile o temporaneamente indisponibile, verrai contattato tempestivamente. L\u2019eventuale importo relativo al prodotto non disponibile non verr\u00e0 addebitato oppure sar\u00e0 rimborsato secondo il metodo di pagamento utilizzato.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-354 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-354\" aria-controls=\"accordion-panel-354\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >11. Posso tenere traccia della spedizione?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-354\" aria-labelledby=\"accordion-button-354\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-947-355 bde-text\">\nQuando il tuo ordine verr\u00e0 affidato al corriere riceverai una comunicazione con le informazioni disponibili per monitorare la spedizione.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-356 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-356\" aria-controls=\"accordion-panel-356\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >12. Posso effettuare un reso?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-356\" aria-labelledby=\"accordion-button-356\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-947-358 bde-rich-text breakdance-rich-text-styles\">\n<p>S\u00ec. Puoi esercitare il diritto di recesso entro 14 giorni dalla consegna dell\u2019ordine, secondo quanto previsto dalla normativa vigente. Per tutte le condizioni e le modalit\u00e0 operative consulta la pagina <a href=\"https:\/\/libreriadidattica.com\/en\/resi-e-rimborsi\/\"><strong data-start=\"2890\" data-end=\"2909\">Resi e rimborsi<\/strong>.<\/a><\/p>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-947-359 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-359\" aria-controls=\"accordion-panel-359\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >13. Come posso contattarvi?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-359\" aria-labelledby=\"accordion-button-359\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-947-361 bde-rich-text breakdance-rich-text-styles\">\n<p>Per qualsiasi informazione puoi utilizzare la pagina <strong data-start=\"2993\" data-end=\"3017\">Chi siamo e contatti<\/strong>, scriverci via email oppure contattarci telefonicamente. Saremo lieti di aiutarti nella scelta dei libri o nella gestione del tuo ordine.<\/p>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\n\n<\/div>\n<\/div><\/div>\n<\/section><section class=\"bde-section-947-283 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-947-284 bde-columns\"><div class=\"bde-column-947-285 bde-column\">\n  \n  \n\t\n\n\n\n<h3 class=\"bde-heading-947-287 bde-heading\">\nNon hai trovato la risposta che cercavi?\n<\/h3><div class=\"bde-text-947-288 bde-text\">\nIl nostro team \u00e8 a tua disposizione per qualsiasi informazione.\n<\/div>\n<\/div><div class=\"bde-column-947-286 bde-column\">\n  \n  \n\t\n\n\n\n<div class=\"bde-button-947-289 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--custom bde-button__button\" href=\"mailto:info@libreriadidattica.com?subject=Richiesta Informazioni&body=\" target=\"_blank\" data-type=\"contact\"  >\n\n    \n        <span class=\"button-atom__text\">Richiedi assistenza<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n<\/div><div class=\"bde-column-947-290 bde-column\">\n  \n  \n\t\n\n\n\n<img decoding=\"async\" class=\"bde-image2-947-292 bde-image2\" src=\"https:\/\/libreriadidattica.com\/wp-content\/uploads\/2025\/11\/Vendita-Online-di-Libri-Scolastici-300x200.webp\" alt=\"Vendita Online di Libri Scolastici\" loading=\"lazy\" srcset=\"https:\/\/libreriadidattica.com\/wp-content\/uploads\/2025\/11\/Vendita-Online-di-Libri-Scolastici-768x512.webp 768w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2025\/11\/Vendita-Online-di-Libri-Scolastici-600x400.webp 600w, https:\/\/libreriadidattica.com\/wp-content\/uploads\/2025\/11\/Vendita-Online-di-Libri-Scolastici-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\">\n<\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Domande frequenti Qui trovi le risposte alle domande pi\u00f9 comuni sui nostri prodotti, ordini, pagamenti e spedizioni.Se non trovi ci\u00f2 che cerchi, contattaci: saremo felici di aiutarti. 1. Come posso trovare un libro? Puoi utilizzare la barra di ricerca presente nel Catalogo Generale inserendo titolo, ISBN, materia, autore o casa editrice. In alternativa puoi navigare [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-947","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/pages\/947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/comments?post=947"}],"version-history":[{"count":0,"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/pages\/947\/revisions"}],"wp:attachment":[{"href":"https:\/\/libreriadidattica.com\/en\/wp-json\/wp\/v2\/media?parent=947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}